04 November 2024

What are notifications?

Notifications are generated by Submissions and TCSI to provide the following information:

Submissions
Notifications from Submissions provide information on the status of various processes and may include messages relating to problems with data.
TCSI
Notifications from TCSI are generated when TCSI needs to call on other systems, such as the ATO, to verify or perform completeness checks on submitted data.

Notifications are updated automatically every five minutes. However, you can manually refresh the notifications to retrieve the latest notifications at any time.

You can download notifications to Excel files for distribution, reporting, error correction, and so on. You can also delete notifications.

Some example notifications are as follows:

  • Updates regarding student loan validations
  • CHESSN allocations and updates
  • TCSI outages such as planned maintenance
  • System errors from Submissions. You can use the information in these notifications when logging issues with Tribal Support.
Attention. Error and warning messages: you may also receive near real-time error or warning messages from TCSI if your submitted data is either incorrect or inconsistent with information already submitted. Error and warning messages are displayed on the records of data groups and are not notifications.

You can sort and filter the notifications to view the notifications of interest. For example, you can display all notifications showing when a student has been allocated a Commonwealth higher education student partnership number by filtering the notification Category by CHA.

 

The image Notifications page illustrates the layout of the Notifications page after you log in to Submissions.

Notifications page
Notifications page

Example: TFN reporting and notifications

The diagram TFN reporting scenarios illustrates the reporting flow from when the TFN is recorded in the student management system, reported in Submissions, submitted to TCSI, then sent to the ATO. The diagram also illustrates when notifications are sent from TCSI to the ATO for verification, and when the TFN passes and fails verification.

TFN reporting scenarios
TFN reporting flow between the student management system and the ATO, including when notifications are sent from TCSI to the ATO for verification, and when the TFN passes and fails verification.