The May 2025 (2025.05) release has the following updates:
Enhanced PRODA logging
Support can log your PRODA device error. Customers receiving any sort of PRODA error in Submissions should raise a ticket with Tribal Support. Support will extract the relevant information, raise a TCSI Support ticket, and upload the extracted data to the TCSI Secure FTP server.
Enhanced logging was recently added to improve visibility into TCSI API interactions, enabling better support for customers. However, it was found that 500 errors occurring during Submissions' interactions with PRODA were not being captured. This was due to PRODA using separate URLs for device activation and token retrieval.
Reduced B2G API interaction batch size
The POST batch size in the Submissions has been reduced from 10 to six to prevent timeout errors from the TCSI B2G API.
Logging revealed that a POST batch size of 10 often triggered 00017SYS errors where only the first few records (typically seven) were processed successfully and the rest failed. These errors were linked to internal timeouts in the B2G API and are not manageable by Submissions beyond displaying them in the user interface. Despite raising the issue with TCSI, a proactive change has been implemented to improve reliability and to reduce errors.