577023

Send a bespoke email to an applicant

Admissions officers can now send bespoke emails to applicants. The Create new email option is available in the Send communication functionality accessed from a new icon on the right-hand toolbar on the applicant overview, as well as via the Add button on the Communications tab. Admissions officers can then enter a text message to the applicant, which will be sent to the applicant's preferred email address. The bespoke email is sent using the Bespoke applicant email communications template.

Admissions officers require the Communication - Send permission to create a new email.

How to send bespoke emails

Communications

577025 and 598211

Preview an offer letter before publishing an initial decision

Admissions officers can now preview an offer letter before publishing an initial decision to an applicant. The Preview offer letter option is available for both individual applications and in bulk actions in the Make decision screen and is only available for applications with a submitted initial decision that is not yet published.

Admissions officers require the Decision - View permission to preview an offer letter.

What is decision making?

603482

Prevent sending emails when a template selected is marked as deleted

Validation for sending emails now returns a bad request (error 400) when the template provided is marked as deleted.

Not applicable

612853

New general documents upload feature

Admissions officers can now upload general documents that are not linked to clearance checks. This supports broader documentation needs during the admissions process and ensures greater flexibility in managing applicant files.

Admissions officers have the following permissions for uploading documents to enable administrators to control access independently from clearance check-related uploads:

• Documents for Clearance Checks – Edit: upload and delete documents linked with clearance checks.

• Documents General – Edit: upload and delete documents that are not linked with clearance checks.

What are documents?

623205

Display confirmation review details without desk validation

Previously, you were unable to see details relating to confirmation review on an application if a desk that has both academic (application) review and credit review disabled. This validation has been removed. Once a confirmation review has been initiated they will be able to see review details in the tab.