454605

Applicant portal tasks update

There are a number of visual elements in the applicant portal that help applicants to understand the status of the tasks that they have been requested to perform so that they prove to admission officers that they meet the criteria required to receive an application offer. Some of those elements were not working correctly and they have been fixed:

• Status label.

• Count of notification tasks.

• A new badge with the number of pending tasks have been introduced at the top of each application tab, next to the name of the programme.

• All tasks page is showing now all tasks correctly. Filters can show completed and pending tasks.

What is the applicant portal?

454606

Timeline in applicant portal

A timeline presenting a chronological view of the most critical events in the application lifecycle. This should provide an improved insight of the application status to the applicant, helping to reduce the amount of calls to the institution seeking advise about the status of the application.

What is the applicant portal?

538962

Document intelligence enhancements

This feature introduces a series of improvements designed to make the document intelligence feature more useful, reliable, and easier to support:

Improved deployment capabilities

The system can now automatically manage the required training data at deployment for document types that requires a custom model. For example, English language tests.

Configurable passport verification

A new option allows passport record and Machine-Readable Zone (MRZ) data verification to be turned on or off as needed. When discrepancies are detected, an action is automatically triggered for further investigation.

Enhanced metrics tracking

The metrics feature has been upgraded to report on how often extracted data is used to create records, giving users better insight into the effectiveness of the document intelligence service.

Improved event logging

Event logs within the metrics feature now include record identifiers, making it easier to trace and troubleshoot issues.

Streamlined navigation and management

Navigation and managing associated documents between clearance checks and passport records within the identity and immigration tab has been improved. A new record highlighter also helps users quickly locate relevant clearance checks.

Default status setting

When a new clearance check is created, its status is now automatically set to New by default.

What is document intelligence?

568101

CoE status update not possible until application is eligible

Staff cannot update the CoE status of an application until the Visa required status is set to Eligible.

The CoE status tile on the Identity and immigration tab of an application will only show if the Visa required status is set to Eligible or if a CoE already exists for the application.

What is the visa required status?