The March 2025 (2025.03) release has the following updates:
Tasks with external links
Tasks can now have external links. External links enable applicants to complete tasks, such as completing a questionnaire or making a payment, on external websites. For more information, go to What are tasks? and Clearance check task templates.
The image External links shows how external links are defined on the reference data Clearance check task template and how tasks with external links are shown on the applicant portal.
Tasks for referee details
Clearance checks can now define tasks for agents or applicants to provide referee details. The task details can provide specific instructions to the applicant or agent. Then, applicants or agents:
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can provide personal and contact details for the referee as requested using the applicant portal on the Application details page. Applicants or agents must provide consent to contact the referee to submit the referee's details.
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can view details submitted in the Referee section on the Application details page.
Applications can have up to three active referee or reference records, which are indicated by Current and are specific to a statement type, such as 1, 2 or 3. Any other records are marked as Historic. When an applicant provides a referee details, if a record with a statement type already exists, the new record becomes Current and the previous record becomes Historic.
Tasks for providing referee details require permissions for setting up clearance checks. Agents and applicants require permissions to submit referee details as follows:
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Admissions and then Agent Portal and then Application and then Submit referee details
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Admissions and then Applicant Portal and then Application and then Submit referee details
For more information, go to What are tasks? and Clearance check task templates.
The image Referee details shows how external links are defined on the reference data Clearance check task template and how tasks with external links are shown on the applicant portal.
Clearance checks consistency and resilience
Clearance checks, tasks, and offers have been updated to provide consistency and resilience as follows:
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Task text is now called Applicant instructions.
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Applicant-facing description is now called Offer condition text.
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Clearance checks set to Passed, Cancelled, or Failed cannot be updated to New or In progress.
Document placeholders have been updated as follows:
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The name of the document type is displayed at the top of the document placeholder.
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Description is now called Applicant instructions.
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The additional information icon has been removed.
For more information, go to What are clearance checks? and What are documents?
The image Improvements shows a clearance check with Applicant facing description renamed Applicant instructions, a document placeholder with the document type Passport, and a task with Applicant instructions.
