What are clearance checks?
Clearance checks can define document tasks for applicants to upload evidence and internal checks for admissions staff. Clearance checks for document tasks add document placeholders to applications on the applicant portal. Applicants can then upload the evidence required to pass the clearance check. Document placeholders also enable admissions staff to upload documents on the behalf of applicants.
Applicants must pass mandatory clearance checks for their applications to progress. However, outstanding clearance checks may need to be processed as part of the enrolment process.
Clearance checks
Clearance checks are defined by the reference data Clearance check type. Clearance checks have a category and an applicant-facing description. The clearance check category defines whether the clearance check is for conditional offer evidence or other evidence with a document tasks for a document type. The applicant facing description gives applicants instructions for uploading documents. Clearance check categories also define internal checks for admissions staff.
The table Clearance checks categories details the clearance check categories and gives examples for each category.
Category | Description | Example |
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Conditional offer evidence |
Clearance checks with the category Conditional offer evidence are document tasks to upload evidence, and are typically non-academic conditions in conditional offers. Clearance checks with the category Conditional offer evidence are also used to define personalised offers. For more information, go to What are personalised offers? |
A clearance check has a document task for applicants to upload a copy of their passport for proof of identity required to meet the conditions in a conditional offer. |
Other evidence |
Clearance checks with the category Other evidence are document tasks to upload other evidence required for the application. |
A clearance check has a document task for applicants to upload a copy of their vaccination status. |
Internal |
Clearance checks with the category Internal define checks for admissions staff and do not require action or evidence from applicants. |
After accepting an offer, an applicant fails to meet the conditions of the offer. Therefore, an admissions officer adds the clearance check Assess for lower offer to the application before assessing the application and passing the clearance check. |
The category Unknown was the default category for clearance checks when categories were first added. All clearance checks should now have a suitable category. If not, you must add clearance checks to replace the clearance checks with the category Unknown
Clearance checks with the categories Conditional offer evidence and Other evidence that require documents that are awaiting the evidence to the uploaded or uploaded documents to be reviewed are actions.
In addition to setting the clearance check category and, if required, the document task, clearance check types can also define the following:
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If the clearance check is used for academic and financial clearance.
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If the clearance check is added to applications automatically when the applications are created.
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Prompts for admissions staff to add values, notes, or names and addresses.
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If the clearance check has a required by date. The required by date is set when the clearance check is added to an application using the number of days to respond.
Applications
Clearance checks are added to applications as follows:
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Automatically when applications are created.
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Automatically when decisions with non-academic conditions are submitted.
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Manually when processing applications. For example, to add an additional clearance check or to create personalised offer evidence for a conditional offer.
For each application, the number of new or in progress, and failed, clearance checks, which prevent the application from progressing, are shown by the number highlighted in red on the Clearance check tab title. Clearance checks are organised by their status as follows:
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New / In progress: the clearance check ha just been added to the application or is evaluated.
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Failed: the clearance check was failed as the evidence did not meet the requirements of the condition.
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Passed: the clearance check was passed as the evidence met the requirements of the condition.
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Cancelled: the clearance check was cancelled as, for example, the clearance check was superseded by another clearance check.
To find clearance checks of interest, you can filter the list of clearance checks. For example, filter the clearance checks by categories, such as Conditional offer evidence and, for document tasks, by the evidence status, such Awaiting evidence or Review required.
Each clearance check on the Clearance check tab details the clearance check name and the category of the clearance check, such as:
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The category Conditional offer evidence or Offer condition if the clearance check was added automatically when submitting a decision.
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The number of documents uploaded to the clearance check.
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The main offer conditions or in the additional conditions where the clearance check is defined, prompts admissions staff to add information, add so on.
Admissions staff can then Pass check or Fail check. For example, pass the clearance check after view the scanned copies of the applicant's passport.
The image Clearance check shows a clearance check in the expanded view. The clearance check has the category Conditional offer evidence, does not have a required by date, and has one document uploaded.