28 August 2024

Getting started

Log in

Log in to the gateway using your account Username and Password. Your account defines your permissions, such as the pages that you can access and the actions that you can perform. Your permissions are defined by an administrator when creating your account.

Attention. Depending on your permissions, you may not have access to pages described in the help or be able to perform tasks described in the help.

Set the language

Localisation enables you to use apps in English (British) or English (Australian) .

Set the language as follows:

  1. On the gateway, select my profile and then View settings.

  2. Select your preferred Language.

View the gateway

Attention. Your role and permissions define the apps and actions available to you. If you believe you need to use apps or perform actions that are not available to you, you should contact your administrator.

Your most used apps are listed under MOST USED APPS and all the apps available to you are listed under MY APPS.

The image App tile details the information and actions of an app tile, including the following:

  1. Company name such as Tribal
  2. App name such as Submissions
  3. App category such as Submissions or Administration.

To go directly to an action within the app, select the view app sub links menu button sub menu.

App tile
The image app tile details the information of an app tile, including company name such as tribal, the app name such as submissions, and the app category such as administration. The view app sub links menu lists the actions available within the app.

To view all the apps available in Tribal Platform, select VIEW ALL APPS. You can search for apps by name and categories. For example, you can search for all the administration apps. If you need access to an app, contact your administrator.

Actions

Actions used in apps, such as go to the Campuses data group in Submissions, are available from the gateway as follows:

App tile
To go directly to an action within the app, go to the view app sub links menu button sub menu.
Actions page
Select the action from the list. To find a specific action, enter the action name in search or enter the app name to list all the actions of the app.

Notifications

Notifications, such as errors from TCSI in Submissions, are available from the gateway as follows:

App tile
Select App notifications for app notifications in My Hub. Note that the icon Unread notifications icon indicates the app has unread notifications.
My notifications and tasks My notifications and tasks
The icon Unread notifications icon indicates the number of unread notifications. Select My notifications to list your six most recent unread notifications.
You can then:
  • To update the notification, go to the menu button sub menu and then select Mark as read or Delete.
  • To list all your notifications in My Hub, select VIEW MORE.

Tasks

To list your six most recent incomplete tasks, such as Upload document to application, go to My notifications and tasks and then select My tasks.

You can then:

  • To complete the task, go to the menu button sub menu to Mark as complete or select the action.
  • To list all your tasks in My Hub, select VIEW MORE.

My Profile

To set the language that you would like to work with, select my profile.