24 September 2025

How to send bespoke emails

Send bespoke emails to applicants.

Attention.
  • This is only available for applicants whose preferred communication language is English.

  • If required, sync the templates to get the Bespoke applicant email template.

Send a bespoke email to an applicant as follows:

  1. Find the application at a single desk on the applications list or find applications across all desks with applications queries. For example, use the filters on the applications list to find the applicant.

  2. On the Communications tab, go to the right-hand toolbar and select send icon to open Send communication slide-in sheet.

  3. Select Create new email, enter the subject and message, and then select Send email.