The Agency tab details the agency that is assisting the applicant with their application, such as completing the application or submitting the application on the applicant's behalf. Former agencies that the applicant has previously used are also detailed.
Active agency
Details the name of the active agency and whether the applicant has give the agency consent to assist with their application, such as indicated Consent given. Then, details the Email address and the Reason for change, such as the reason for adding this agency. Note the Agent type and Agency group are not used.
Actions you can perform:
- Add an agency: select
. This sets the current active agency to a former agency and revokes consent. - Set as former agency: go to the menu button sub menu ⋮ and then select Set as former agency.
- Update the agency details: go to the menu button sub menu ⋮ and then select Edit.
- Remove the agency: go to the menu button sub menu ⋮ and then select Delete.
Former agency
Details the agencies previously used by the applicant, which also have Consent revoked
Actions you can perform:
- Remove the agency: go to the menu button sub menu ⋮ and then select Delete.