23 October 2025

How to send bespoke emails

Send bespoke emails to an applicant or to several applicants as follows:

Attention.
  • Bespoke emails are only available for applicants whose preferred communication language is English.

  • If required, sync the templates to get the Bespoke applicant email template.

Send a bespoke email to an applicant

Send a bespoke email to an applicant as follows:

  1. Find the application at a single desk on the applications list or find applications across all desks with applications queries. For example, use the filters on the applications list to find the applicant.

  2. On the Communications tab, go to the right-hand toolbar and select send icon to open Send communication slide-in sheet.

  3. Select Create new email, enter the subject and message, and then select Send email.

Send a bespoke email to several applicants

Attention.

You can send a bespoke email to up to 100 applicants.

Send a bespoke email to several applicants as follows:

  1. Use application queries to find the applications.

  2. Select the applicants to send the email to. Select "" applicants and then select Actions and then Communicate to applicants.

  3. Select Create new email, enter the subject and message, and then select Send email