The Communications tab details communications that have been sent to the applicant as follows:
- Template name of the communications template used for the email, such as Offer email.
- Status of the communication, such as Sent or Failed.
- To email address of the applicant and the time and date the email was Sent.
Actions you can perform from the Communications tab:
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View the email sent to the applicant: select
. -
Retry sending a failed communication: go to button⋮ and select Retry communication.
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Send a communication: select
and then choose to: -
Create a new email and compose a bespoke message, enter the subject and message, and then select Send email.
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Send a
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Attention.
You must update the relevant communication template before sending