06 September 2024

What are custom events?

Custom events trigger the workflow to run when the custom event occurs. Custom events are created by Tribal to ensure that you have all the functionality required to implement workflows. However, if you require an event that is not available, please raise the issue on the Admissions community site (https://community.tribaledge.com External link – note that an account is required).

The custom events that are available depend on the business entity of the workflow.

The table Custom events details the custom events and the business entity where they are available.

Custom events
Custom event Description Business Entity

Application clearance check completed

Run the workflow when a clearance check is completed on applications.

Application

Application clearance check started

Run the workflow when a clearance check changes from the New status to the In progress status.

Application clearance check

Application decision published

Run the workflow when a decision is published for applications.

Application

Application decision responded

Run the workflow when the response to a decision is entered on applications.

Application

Application desk changed

Run the workflow when the desk changes for applications.

Application

Application fee status changed

Run the workflow when the fee status of an application changes.

Application

Application folder changed

Run the workflow when the folder changes for applications.

Application

Application offer status changed

Run the workflow when the offer status changes on applications.

Application

Application status changed

Run the workflow when the status changes on applications.

Application

Application visa sponsorship status changed

Run the workflow when the visa sponsorship status changes on applications.

Application

CAS request assigned

Run the workflow when a CAS number has been assigned to an application. For example, when a CAS number is assigned to an application, send the application to enrolment.

For applications with joint visa sponsorship, the event triggers on the main and the joint application.

Application

Conditional offer evidence uploaded

Run the workflow when a document is uploaded as evidence for a conditional offer on applications. The custom event is triggered by the following actions:

  • Documents are uploaded for clearance checks that are defined as Conditional offer evidence. For more information, go to What are clearance checks?
  • Documents are uploaded using the Upload general offer evidence function in the applicant portal.

Application

Default desk allocated

Run the workflow when the default desk and folder are allocated to applications by the entry point or settings.

Application