30 October 2024

What are transitions?

Transitions determine the sequence of activities applied in the workflow process. Transitions have types that determine when transitions trigger as follows:

Auto
Triggers the transitions automatically as soon as the process reaches the transition.
Command
Triggers the transition on a command. Not used.
Timers
Triggers the transition on a timer such as time, interval, or date.

On triggering a transition, the transition can then be applied always, conditionally, or otherwise. Otherwise means that a transition is applied when a transition for the same activity is not applied. For conditional transitions, the conditions must be true for the transition to be applied. For example, conditions check whether applicants have academic clearance.

International student applications. The Applicant category on applications identifies if the applicant is an international student. The IsApplicantCategory action checks the Applicant category on the applications. The action IsApplicantCategory with the parameter value International creates a condition that selects the international applications.

The image Workflow transitions shows a workflow with a conditional transition Transition A, which is applied for new applications allocated to the default desk, and the otherwise transition Transition B is applied to other applications.

Workflow transitions example
activities and transitions

Transitions can have several conditions. When multiple conditions are specified for a transition, the concatenation needs to be specified. The concatenation options are as follows:

  • AND, all conditions specified on the transition must be met.

  • OR, one of the conditions specified on the transition must be met.

Applications where the first offer was unconditional, and it has been accepted. This filter requires both the offer decision and response on applications to be checked. To do this requires two conditions and the conditions are entered in the order they are to be applied. The first condition is set to find the applications with unconditional offers. The second condition checks if the offer has been accepted. As both conditions need to be met the concatenation type for the transition needs to be set to And. The first offer is recorded in Decision 1 on the application and the response is recorded in Response 1. The actions IsDecision1 checks Decision 1 and IsDecision1Response checks Response 1 on the applications. Set the conditions to IsDecision1 with a value Unconditional Offer and IsDecision1Response with a value Firmly accepted to select these applications. Set the Conditions concatenation type to And to require both conditions to be met.

Conditions are organised as follows:

Attention The conditions that are available depend on the business entity of the workflow.

Clearance check conditions

The clearance check conditions typically check for values found on the Clearance check tab, and for academic and financial clearance found on the Application tab of applications. The table Clearance check conditions details the clearance check conditions, the reference data they use, and the business entity where they are available.

Clearance check conditions
Action Function Reference data Business entity

Clearance check status

Does the clearance check have the selected clearance check status? For example, Failed .

Clearance check status

Application clearance check

Clearance check status changed

Has the clearance check status changed? No parameters are selected for this action.

Not applicable

Application clearance check

Clearance check status old

Did the clearance check have the selected status before the status was changed? For example, did the clearance check have the clearance check status of In progress before it was changed.

Clearance check status old can be used with Clearance check status to create a transition that checks for clearance checks changing from one status to another. For example, has the clearance check status changed from In progress to Passed.

Attention Clearance check status old only works with the Update trigger.

Clearance check status

Application clearance check

Clearance check type

Is the selected clearance check type on the applications. For example, is there a Valid visa clearance check on the applications.

Clearance check type

Application clearance check

Has all clearance checks with status

Do all clearance checks on the applications have the selected status? For example, Passed.

Clearance check status

Application

Has clearance check of type

Checks applications for the selected clearance check. For example, do the applications have a Valid Visa clearance check.

Clearance check type

Application

Has clearance check of type and status

Checks applications for the selected clearance check and clearance check status. For example, do the applications have a Valid Visa clearance check which is set to Passed

Clearance check type and Clearance check status

Application

Has clearance checks

Does the application have any clearance checks? No parameters are selected for this action.

Not applicable

Application

Has cleared academic clearance

Has the application cleared the academic clearance? No parameters are selected for this action.

Attention The Cleared checkbox on the Academic clearance reference data identifies which items give the application a cleared status.

Not applicable

Application

Has cleared financial clearance

Has the application cleared the financial clearance? No parameters are selected for this action.

Attention The Cleared checkbox on the Financial clearance reference data identifies which items give the application a cleared status.

Not applicable

Application

Has one clearance check with status

Checks all clearance checks on the applications for the selected status. For example, does one clearance check on the application have a status of In progress.

Clearance check status

Application

Application conditions

The application conditions typical check for values found on the Application tab of applications. The table Application conditions details the application conditions, the reference data they use, and the business entity where they are available.

Application conditions
Action Function Reference data Business entity

Has application tag

Has the selected application tag been assigned to applications. Multiple tag types can be selected. For example, do applications have an application tag for Research.

Tag

Application

Application clearance checks

Has fee quotation with status

Has a fee quotation with the selected status.

Fee quotation status

Application

Has fee status 1

Has Fee Status 1 been set on the applicant. To be defined.

Fee status

Application

Has mode

Does the entry point for the admissions programme have the selected mode. Multiple modes can be selected. For example, applications where the entry point has a mode of Full time.

Attention The entry point of the application defines the mode.

Mode

Application

Has person tag

Has the selected person tag been assigned to applicants. Multiple person tags can be selected. For example, do applicants have a person tag for Under 18.

Tag

Application

Application clearance check

Has reference with status

Has the reference the selected reference request status, such as Email sent and Link clicked.

Reference request status

Application

Is academic year

Is the application for the selected academic year. Multiple values can be selected. For example, applications for the 2024/5 academic year.

Academic year

Application

Is admissions entry system

Which admissions entry system did the application come through? Such as UCAS, Direct. Multiple values can be selected.

Not applicable

Application

Is admissions programme

Is the application for the selected admissions programme. Multiple values can be selected.

Admissions programme

Application

Is applicant category

Is the applicant in the selected applicant category. Multiple values can be selected. For example, the applications for International students.

Applicant category

Application

Is award group

Is the Admissions options on the application in the selected award group. Multiple values can be selected. For example, the applications for Bachelor of Science with Honours degrees.

Award group

Application

Is block

Is the entry point for the application in the selected block. Multiple values can be selected. For example, the applications with an Entry point in the Year 1 Block.

Attention The entry point of the application defines the block.

Block

Application

Is completion state

Checks applications for the selected completion state. For example, is the application at a state of pending or received.

Completion state

Application

Is decision 1

Checks decision 1 on applications for the selected decision. For example, applications where the first decision is a Conditional offer.

Attention Available after decision 1 has been made.

Decision profile

Application

Is decision 1 response

Checks the decision 1 response on applications for the selected response. For example, applications where the first response is Firmly accepted.

Attention Available after decision 1 has been made.

Response

Application

Is decision 2

Checks decision 2 on applications for the selected decision. For example, applications where the second decision is an unconditional offer.
Attention Available after decision 2 has been made.

Decision profile

Application

Is decision 2 response

Checks the decision 2 response on applications for the selected response. For example, applications where the second response is Firmly accepted.
Attention Available after decision 2 has been made.

Response

Application

Is department

Checks applications for the department. Multiple departments can be selected. For example, applications where the programme is in the Law department.

Department

Application

Is desk

Checks for the Desk the application is in. Multiple desks can be selected. For example, applications in the Decisions for review desk.

Desk

Application

Is enrolment structure

Checks the enrolment structure on the admissions programme. Multiple values can be selected. For example, applications where the entry point admissions programme is in the Health BSc enrolment structure.

Attention The admissions programme on the entry point of the application defines the enrolment structure.

Enrolment structure

Application

Is enrolment structure type

Checks the enrolment structure type of the admissions programme. Multiple values can be selected. For example, applications where the entry point admissions programme requires a Placement.

Attention The enrolment structure of the admissions programme on the entry point of the application defines the enrolment structure type.

Enrolment structure type

Application

Is faculty

Checks the faculty on applications. Multiple faculties can be selected. For example, applications where the programme is in the Medical Faculty.

Faculty

Application

Is fee status

Checks the fee status of applications. For example, isFeeStatus = "Query".

Fee status

Application

Is folder

Checks the folder for the applications. Multiple folders can be selected. For example, applications in the Waiting for information folder.

Folder

Application

Is graduate level

Checks the initial award level on the admissions programme set on the entry point for the application. Multiple values can be selected. For example, the first year of a degree.

Qualification level

Application

Is international applicant

Returns applications where the Home or Overseas flag is set to O. No parameters are selected for this action.

Not applicable

Application

Is offer status

Is the offer status on the application the selected status. For example, applications where the offer status is Pending.

Offer status

Application

Is old desk

Checks the desk the application was in before a desk change was triggered. For example, was the application in the Pending applications desk before the desk change was triggered.

Attention Is old desk only works with the custom event Application desk changed.

Desk

Application

Is old folder

Checks the folder the application was in before a folder change was triggered. For example, was the application in the Waiting for information folder before the desk change was triggered.

Attention Is old folder only works with the custom event Application folder changed.

Folder

Application

Is programme intended award level      

Is responsible person

Is the responsible person on the application the selected staff member. Multiple staff members can be selected.

Not applicable

Application

Is responsible person not set

Checks if applications don't have a responsible person assigned. No parameters are selected for this action.

Not applicable

Application

Is route

Checks the Admissions option route on the application. To be defined.

Attention Admissions options. For example, where the Admissions option has a route of English Literature BA - Full time.

Route

Application

Is status

Checks the status of the application. Multiple statuses can be selected. For example, applications where the application status is Deferred.

Status

Application

Is visa sponsorship status

Is the visa sponsorship status on the application the selected status. Multiple statuses can be selected. For example, applicants with a visa sponsorship status of Complete.

Visa request status

Application

Is within parent folder

Is the application in the selected parent folder. For example, applications that are within the parent folder Review in progress.

Folder

Application

Applicant conditions

The applicant conditions typical check for values found on the person profile of applicants. The table Applicant conditions details the applicant conditions, the reference data they use, and the business entity where they are available.

Applicant conditions

Action Function Reference data Business entity

Has criminal conviction

Is the criminal conviction on the person profile set to the selected value. For example, does the person profile have Criminal conviction set to Unknown.

Criminal conviction

Application

Has proxy

Does the applicant have a nominated proxy. No parameters are selected for this action.

Not applicable

Application

Has disability

Does the applicant have a disability health record. No parameters are selected for this action.

Not applicable

Application

Is country

Not used.

Not applicable

Application

Is country of birth

Checks applicants for the selected country of birth. Multiple values can be selected. For example, applicants with India as their country of birth.

Country

Application

Is country of birth geographical group

Checks the geographical group of the country of birth 1, such as European community

Geographical group

Application

Is ethnicity

Checks applicants for the selected ethnicity. Multiple values can be selected. For example, applicants whose ethnicity is Italian.

Nationality

Application

Is nationality 1

Checks nationality 1 on applicants for the selected nationality. Multiple values can be selected. For example, applicants where their nationality is Not Known.

Nationality

Application

Is nationality 1 geographical group

Checks the geographical group of nationality 1, such as European community.

Geographical group

Application

Is nationality 2

Checks nationality 2 on applicants for the selected nationality. Multiple values can be selected. For example, applicants where their second nationality is Italian.

Nationality

Application

Is nationality 2 geographical group

Checks the geographical group of nationality 2, such as European community.

Geographical group

Application

Document conditions

The document conditions check for document placeholders and documents on the Documents tab and the Clearance checks tab of applications. The table Document conditions details the document conditions, the Documents reference data they use, and the business entity where they are available.

Document conditions
Action Function Reference data Business entity

Document placeholder exists

Checks if a document placeholder exists on applications. For example, is there a document placeholder for academic transcript on the application. Parameter values:

  • Document Type. For example, Passport, CV, Transcript.

  • Document Entity Keys. Comma-separated list of entity keys for the document placeholder. To be defined.

Document type

Application

Application clearance check

Document version exists

Checks if a document is attached to applications. For example, is there a CV linked to the applications. Parameter values:

  • Document Type. For example, Passport, CV, Transcript.

  • Document Entity Keys. Comma-separated list of entity keys for the document. To be defined.

Document type

Application

Application clearance check

Visa sponsorship conditions

The table Visa sponsorship conditions details the conditions, the Visa sponsorship reference data they use, and the business entity where they are available.

Visa sponsorship conditions
Action Function Reference data Business entity

Has CAS request status

Has the application the selected CAS request status. Note that the CAS request status is the current CAS request status.

Request status

Application