04 April 2025

How to set up admissions officers for visa sponsorship

This process describes how to set up the permissions of admissions officer to process CAS requests when Admissions is being used with Visas and Immigration.

Set up admissions officers

Before you start, ensure that you have the Admin permission Manage authorisation so that you can assign admissions officers to roles. For more information, go to What is authorisation?

Set up admissions officers as follows:

  1. Ensure that admissions officers working in visa sponsorship have the require permissions. In System admin, go Authorisationand thenApplicationsand thenDesk access. Check that the groups that admissions officers working in visa sponsorship are assigned to roles that have the permissions detailed in the table Admissions officers processing visa sponsorships in the required desks.

    Admissions officers processing visa sponsorships

    Task

    Authorisation area

    Permission

    Create CAS requests for applications

    Applications

    UK Visa Sponsorship - Create

    View the visa sponsorship summary of applications

    Applications

    UK Visa Sponsorship - View

    View communications with applicants

    Communications > Services > Immigration

    Communications - View

    Retry sending communications with CAS numbers to applicants

    Communications > Services > Immigration

    Communications - Send

  2. Ensure that admissions officers that need to customise the communications templates have the required permissions as detailed in the table Admissions officers customising communication templates

    Admissions officers customising communication templates

    Task

    Authorisation area

    Permission

    Edit the communication templates

    Communications > Services > Immigration

    Communications - Edit

    Use the admissions settings

    Web apps

    Settings - Use Application